Inclusive Innovation

At Studio Exception, inclusive innovation starts by shifting where we begin the design process. Instead of designing for the “average,” we centre those most often excluded, unlocking powerful insights that lead to broader, more meaningful impact. This is the foundation of The Exception Method, our structured five-step approach rooted in human-centred design, helps organisations see exclusion as a starting point for creativity, not a constraint.

Our interdisciplinary process supports the creation of new, and the evolution of existing - products and services. We help scale DEI across business units, creating ripple effects that embed inclusive design principles into culture and strategy.

The result? Measurable, scalable impact that strengthens collective resolve and delivers better outcomes for people, business, and society.

We work closely with internal teams to embed inclusive thinking at every level, providing consistent training and tools that grow empathy, challenge bias, and deepen understanding of the true breadth of human diversity. Through lived experience, insight-led research, and collaborative design, we help teams build confidence and capability in inclusive innovation.

To Educate

Collaborating with internal teams providing consistency in training to understand the breadth and importance of diversity through empathy, helping to shift mindsets and challenge biases.

To Empower

Using our structured methodology to foster inclusive innovation in new and existing products and services, by including the excluded.

To Last

Scaling DEI within the business, ripple effect across different business groups, embedding inclusive design principles and strengthening the collective resolve.