Design for one and create for all

We are an inclusive innovation consultancy, innovating through diversity to create better products and services for everyone.

OUR STORY

We are an inclusive innovation consultancy, innovating through diversity to create better products and services for everyone.

We celebrate the differences in people

We live in different parts of the world with different circumstances. We have different gender identities, with differing abilities and speak multiple languages. So why are products and services designed as if we are all the same?

We created The Exception Method to celebrate our differences and to disrupt traditional methods of design, to effect meaningful change.

Our method

An inclusive community

We are inspired by people who are an exception to the design rule. Our community consists of people who have been excluded from a product or service due to a physical, cognitive or contextual constraint, and yet stand to benefit the most emotionally if given access.

Meet the community
Photo of Luna smiling

"It's a comfort to know there are companies out there trying to make my life easier and Studio Exception are making sure that this happens."

Luna
Exception community member

Photo of Issac sky diving

"I am happy to be part of something which will hopefully change the mindsets of people for a better outcome for everybody."

Isaac
Exception community member

Photo of Shara and her family

"Making changes for people with additional needs benefits everyone. It's rare that people understand what inclusion really means."

Shara
Exception community member

We champion the voices of the unheard and connect them to brands that can make a positive impact.

An inclusive community

We are inspired by people who are an exception to the design rule. Our community consists of people who have been excluded from a product or service due to a physical, cognitive or contextual constraint, and yet stand to benefit the most emotionally if given access.

Photo of Luna

"It's a comfort to know there are companies out there trying to make my life easier and Studio Exception are making sure that this happens."

Luna

Photo of Issac

"I am happy to be part of something which will hopefully change the mindsets of people for a better outcome for everybody."

Isaac

Photo of Shara

"Making changes for people with additional needs benefits everyone. It's rare that people understand what inclusion really means."

Shara

What we do

We use our 10 step process to innovate

The Exception Method is a process that we share with organisations working towards a more inclusive future.

Our method

We work alongside 
brands and people

We collaborate with some of the world’s biggest brands to unearth new ways of making their products more inclusive.

OUR WORK

We are building a community

Our community is a growing collective of people who believe in the power of The Exception Method.

Our community

We use our 10 step process to innovate

The Exception Method is a process that we share with organisations working towards a more inclusive future.

Our method

We work alongside 
brands and people

Collaborating with some of the world’s biggest brands to unearth new ways to make their products more inclusive.

OUR WORK

We are building an inclusive community

Our community is a growing collective of people who believe in the power of The Exception Method.

Our community
Logos of: Spotify, Google, Jaguar, Arts University Bournemouth, Land Rover, Merkle, Bond & Coyne, NHS Digital

And it's working...

Head shot of Joanne.

"We're truly inspired by The Exception Method - making the car better for exceptions makes it better for everyone."

Joanne Pearson
Global Customer Insights Director, JLR

Headshot of Phil

"I think this could set a roadmap for how we do product development all across, I can see opportunities all over the place now."

Natalie Patrice Tucker
Senior Accessibility Lead, Spotify

Headshot of Lisa.

"It’s been the most rewarding project I've ever been involved with, I would honestly recommend the approach.“

Lisa Payne
Executive Creative Director, Sky

Head shot of Joanne.

"We're truly inspired by The Exception Method - making the car better for exceptions makes it better for everyone."

Joanne Pearson
Global Customer Insights Director, JLR

Headshot of James

"I think this could set a roadmap for how we do product development all across, I can see opportunities all over the place now."

Natalie Patrice Tucker
Senior Accessibility Lead, Spotify

Headshot of Lisa.

"It’s been the most rewarding project I've ever been involved with, I would honestly recommend the approach.“

Lisa Payne
Executive Creative Director, Sky

The Exception Method was created for influential teams everywhere

We invite and encourage you to use The Exception Method in your innovation work, to harness the potential diversity brings, and draw new inspiration to create products and services that benefit all.

Get in touch
Logos of: Spotify, Google, Jaguar, Arts University Bournemouth, Land Rover, Merkle, Bond & Coyne, NHS Digital

The Exception Method was created for influential teams everywhere

We invite and encourage you to use The Exception Method in your innovation work, to harness the potential diversity brings, and discover inspiration that creates products and services that benefit all.

Get in touch
Logos of: Spotify, Google, Jaguar, Arts University Bournemouth, Land Rover, Merkle, Bond & Coyne, NHS Digital